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Terms of Service

Last updated: August 1st, 2026

1. Purpose of the Platform

Shared Transfers Nordeste is a community website operated by a private individual, providing a free service allowing travelers to connect and share private transfers in Brazil’s Northeast. We are not a transport company. We do not operate, manage, or guarantee transfers. All arrangements are made directly between users.

As part of a pilot program, a limited number of selected professional drivers may access a feature to post return-trip offers at a reduced price, as described in Section 4. This feature is available only after agreement with the platform owner, and in exchange for a fee. It is separate from, and does not affect, the free core service available to all travelers. Its purpose is to help professional drivers offset unused seats, give travelers access to cheaper transfer options, and help us cover the platform's operating costs.

2. User Obligations

  • Post only genuine transfers that reflect a real plan to travel.
  • Contact other users only if you truly intend to join the transfer and are ready to pay your share.
  • Use the platform for personal ride-sharing purposes only — no solicitation, spam, or commercial advertising is allowed, except for the limited number of selected professional drivers participating in the pilot program under the conditions described in Section 4
  • Accept that all arrangements, including payment, are made directly between users.

3. Privacy and Data Sharing

When you use Shared Transfers Nordeste, certain personal data is shared to enable users to contact each other and arrange transfers:

  • Public on the website: when you post a transfer for a given route and date, only your first name and the initial of your last name are displayed so that other travelers can identify who posted it without exposing your full identity. If you fill them in, optional trip details — departure time, number of boardbags, whether you already have a car or transfer booked, and the number of additional riders — are also publicly visible on your transfer.
  • Third-party indexing and AI: Because transfers are publicly accessible, the information displayed there (first name, last name initial, route, date, and any optional trip details you add) may be indexed by search engines and third-party services, including AI systems, and may remain visible in their caches or archives after you delete your transfer or account. We ask AI crawlers not to use this data to train their models, but we have no technical way to enforce this, and cannot guarantee that every crawler will honor it.
  • Shared with the transfer owner upon contact: if you contact an owner, your full name and your email address are provided to that owner so they can reply to you directly. Your email is not visible publicly on the website.
  • Data deletion: once a transfer is posted, you may delete it yourself at any time by using the “My activity” menu at the top of the page. If you no longer wish to use our service, you can delete your account yourself using the “My account” link from the dropdown menu at the the top of the page.

The collection and use of personal data on this website comply with the European General Data Protection Regulation (GDPR). For users located in Brazil, the processing of personal data also complies with the Lei Geral de Proteção de Dados (LGPD). For more details about how your data is processed and your rights, please refer to our Privacy Policy.

4. Drivers

The platform is primarily intended for travelers who do not have a vehicle in Brazil and book transfers with a professional transfer company.

If a user acts as a driver (including with a rental car), they are solely responsible for holding the required licenses, permits, vehicle registration, and insurance as mandated by Brazilian law. By offering a ride, the driver confirms that they are legally permitted to drive and to carry passengers, and that their vehicle is compliant with registration and insurance obligations. The platform does not verify or guarantee such compliance and declines any responsibility in this regard.

Passengers are responsible for making any checks they consider necessary before accepting a ride.

Professional drivers "PILOT" program: As part of a pilot, a limited number of professional drivers/transfer companies may post offers to fill in empty return trips at a reduced price for passengers. These offers are identified with a "PILOT" badge on the platform. To post such offers, participating professionals need to buy credits. As this is a limited pilot, specific pricing, payment method, and credit terms are communicated directly and individually to participating drivers before purchase. However, the following principles always apply: credits do not guarantee any passenger match or booking; drivers may request a refund of unused credits within 7 days of purchase in accordance with Brazilian consumer protection law; as this is a pilot, the platform owner remains open to discussing refunds beyond the 7-day period on a case-by-case basis, at her discretion; and any changes to these terms will be communicated to participating drivers in advance.

5. Disclaimer of Liability

Shared Transfers Nordeste is a neutral intermediary and does not operate or supervise any transfers. We are not responsible for the behavior, reliability, or conduct of users. We are not liable for any accident, injury, damage, delay, cancellation, or dispute between users, nor for any direct or indirect consequences resulting from these events.

By using the platform, you acknowledge that participation in shared transfers is entirely at your own risk.

6. Termination of Access

We may suspend or terminate accounts without notice if users:

  • Post false or misleading transfers,
  • Use the platform for commercial prospection (except for drivers participating in the pilot program),
  • Violate these Terms in any way.

7. Applicable Law

These Terms are governed by Brazilian law, and any disputes arising from the use of the platform shall be subject to the jurisdiction of Brazilian courts.

8. Changes to the Terms

We may update these Terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated Terms.

9. Contact

For any questions about these Terms, please contact:


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